For the purpose of the Data Protection Act 2018 (the “Act”) the Data Controller of the
information that you provide is Glitterbug Sweets.
To ensure that your privacy and rights are protected and that we stay relevant to any
new laws, we may modify or amend this page from time to time. Please review this page
regularly to ensure that you are aware of the most current Privacy Policy.
What information do we collect and how do we use it?
When you browse our website (whether you are registered with us and logged in or not)
we may collect information about your computer, including where available your IP
address, operating system and browser type for both system administration and for the
use of advertising. Any of the information collected is limited to statistical data regarding
browsing actions and patterns and does not identify any individual.
When you place an order, or register with us, we will need to know your name, email
address, delivery and billing address, telephone number and any special notes. This
information will enable us to process your order and contact you directly if there are any
problems with your order.
We use Stripe for payment, analytics, and other business services. Stripe collects
identifying information about the devices that connect to its services. Stripe uses this
information to operate and improve the services it provides to us, including for fraud
detection. You can learn more about Stripe and read its privacy policy
at https://stripe.com/privacy.
When paying for an order via PayPal, you will be redirected to www.paypal.co.uk where
you will be asked to log-in to your account and checkout. We do not have access to this
information nor do we collect it and store it.
When paying for an order via Klarna, you will be redirected to www.klarna.com where
you will be asked to confirm details and checkout. We do not have access to this
information nor do we collect it and store it.
From time to time we may analyse your personal information and profile to enable us to
review, develop and improve our products and services offered to enable us to provide
you with relevant information through our marketing programme. If you do not wish to
receive information regarding new products and services, company news, or changes to
the website, please contact us and let us know.
Finally, we may also use your personal information in the prevention and detection of
fraud.
You agree that you do not object to the Data Controller contacting you for any of the
aforementioned purposes, whether by telephone, SMS, email or in writing and you
confirm that you do not and will not consider any of the above as being a breach of any
of your rights under the Privacy and Electronic Communications (EC Directive)
Regulations 2003.
How do we protect your information?
Only employees of the Data Controller who handle the technical management of our
website can access your information. Only the Data Controller will process your
information for the completion of your order. In accordance with UK Data Protection
legislation we follow strict security procedures in the storage and disclosure of any
information you provide to prevent unauthorised access. We cannot however guarantee
the security of any data you disclose online.
Who do we share your information with?
We do not sell, trade or rent any of your personal information to any third parties.
We employ third party companies to perform functions on our behalf, including, but not
limited to, couriers such as DPD, and marketing companies to keep you informed of our
latest products, offers and news. These companies may have access to your personal
information however will only be permitted to use it in the performance of their functions
and in strict accordance with UK Data Protection Legislation.
Your consent and rights
By using our website, you consent to the collection and use of your information by the
Data Controller as described within this policy.
You have the right to see any personal information that we maintain about you, which
will be provided upon receipt of a written request sent to hello@glitterbugsweets.co.uk or
complete the “ask your questions” form on our home page.
If you believe any of the information that we hold is incorrect, please contact us as soon
as possible to make any corrections.